IT Support Engineer

London, England, United Kingdom · IT

Description

Role Profile

We are currently recruiting for a new member of our IT team at a time when Jellyfish is expanding and taking on new exciting high profile projects delivering first class content to our clients. The role will primarily involve desktop support to our teams of creative staff, identifying and resolving issues ranging from faulty hardware to software problems ensuring every artist has a great experience. Logging of issues via a ticket system, face to face and deskside support are essential aspects of the role. Responsibilities include the regular deployment of software, workflow enhancements, physical asset management, IT infrastructure relocation, liaising with external suppliers and any other tasks to ensure a smooth technical working environment for all staff. The successful candidate will report directly to, and work with our current IT support team and CTO.


Level: Mid

Start date: asap

Contract length: 6 months initially, with a view of being extended

Contract type: Fixed Term Contract initially

Hours: 40 hours per week

Location: likely to be based at the Jellyfish Central London studio, however could be based at any of the Jellyfish studios and will be required now and then to work from other sites as well. Please note: this role requires travelling (paid for) between all studios.

Requirements

Technical Qualifications:

Essential

Desirable

Personal attributes:

Note:

We are unable to sponsor any visa applications for this role. Due to the volume of applications we expect to receive, we will only be able to respond to shortlisted candidates.

Please only apply for this role, if you have the relevant experience. If you apply and do not meet the relevant requirements, your application will be rejected.

Our careers section offers a range of other roles, which may be more suitable to your talents and creativity. We encourage you to look at them. Should you find that the roles available are not suitable, we have a Speculative application form, which when completed allows us to retain your details and get in touch as soon as the relevant role becomes available!

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